return policy

Location: Zip code 151-0051, 2-33-10 Sendagaya, Shibuya-ku, Tokyo Davison Building 5F

Phone number: 0364349224


Email address: custom@orenoashi.com
Payment method and time of payment: Credit card Convenience store payment

Please within 3 days.


Product delivery time: Shipped within 48 hours after payment.

Product delivery method: Shipped by Sagawa Express and Yamato Transport. .


About returns, defective products, and cancellations: If the size of my feet is different and unused, I will respond. You cannot change the size for personal reasons.

If payment cannot be confirmed, the transaction will be cancelled.

Return period: Size difference due to my foot convenience and initial defects only 1 week If you haven't worn it, you can return it